Though Skype is appreciated for offering a secure and uninterrupted platform to the users, however, like other similar applications, some issues keep on affecting the experience of the users. If you are also experiencing any type of issue with your Skype account, our Skype customer support team is always there to provide the best possible assistance to you. At our Skype Customer Service center, one can avail assistance from our experts by calling on our Skype customer care phone number (toll-free). Live Chat and Remote Assistance are among other many support options of Skype customer service. So, next time you face any issue with your Skype account, feel free to reach us.
How to Contact Skype Customer Support?
Skype comes from one of the most reliable names in the industry, Microsoft. The company ensures the functionality and flawlessness of Skype by providing assistance to the users through their Skype Customer Support center.
- Check the Skype Status
Well, this is not an assistance option of Skype Customer support. However, when experiencing an issue in your Skype account, it is recommended to first check the status of Skype. If you find any error at Skype’s end, you can wait till the error gets fixed.
- Go to the Skype Status page on your web browser.
- Once you are on the Skype Status page, check the status. If the status reads Normal service, this means that Skype is working normally.
- If there would be an error with Skype, you will be able to know the exact issue responsible by inspecting the status of different features of Skype mentioned below on the same page.
At the Skype Help page, you can easily find support for your issues and queries easily through Help Articles. To know how to find Help Articles for your particular query at Skype Help page, follow the steps provided below.
- Go to the Skype Help page on your web browser.
- Under the Contact us section, you will need to select your issue from the given list. For example, if you are unable to access your Skype account, you can select the “I’m having trouble signing in to Skype” option.
- Next, in the “Please be more specific” section, you will need to select the appropriate option from the given list. For example, if you don’t remember the password of your Skype account, you will need to select “I have forgotten my Skype password” option.
- On the next screen, you will be provided with the best possible solution for your problem.
- Follow the information provided in the solution to reset your Skype password.
When experiencing any problem with your Skype account, you can ask experts in the Skype Community to help you overcome it.
- Go to the Skype Community page on your web browser.
- On the page, you will need to select the topic and subtopic under Skype Topic and Skype Sub-Topic section. Then, you will need to select an option under the Platform section.
- You will be given a solution for the selected query in the section provided below.
Social Media Presence of Skype Support
Following are the social media pages of Skype customer support you can use to find assistance.
You can also find assistance at Skype customer support using the Search Help option. Here are the steps to use this assistance option:
- Go to the Skype Help page on your web browser.
- In the Search field, enter the keyword related to the problem or query you need solution for.
- As you will start typing in the search field, an auto-suggestion list will appear on your screen.
- You can either select the topic from the auto-suggestion list or you can press Enter key on your keyboard after entering the keyword in the search field and select relative solution from the search result.
Assistance from Skype Support Through Virtual Agent
Apart from above-given support options, you can also find assistance from Skype customer service through a virtual agent.
- Go to the Skype support virtual agent page.
- Enter your query in the provided field and press Enter key on your keyboard.
- You will get a response from the virtual agent.
- Follow the instructions suggested by the virtual agent to fix the problem.
Common Issues for Which Skype Customer Support offers Instant Assistance:
- Skype server is not responding: If the Skype server is not responding, you will not be able to connect to your account or perform any action. You can rely on our 24/7 available technical support experts for an instant solution.
- Skype crashes: There can be different reasons that can cause the Skype to crash either at the time of opening or during performing an action. Whatever the reason is, our professional Skype help desk staff members can eliminate the cause without affecting the performance of Skype or other applications.
- Forgot Skype password: Without entering the right password, you cannot login to your Skype account. So, if you are unable to remember the correct password, our third party Skype customer service experts can recover Skype password for you instantly.
- Skype calling is not working: If you are unable to make calls from your Skype account, there is no need to panic. You can contact us for a prompt solution at any time.
- Conference calling is not working: One of the most attractive features of Skype is conference calling. But if you are unable to invite other people to join a conference call or you fail to enter one, our experienced Skype support representatives can resolve the issue within no time.
Skype Customer Support Phone Number, Live Chat, and Remote Assistance
In addition to the above, users can also find instant assistance from Skype customer support through 24/7 available toll-free phone number. Also, Skype support options include assistance through Live Chat and Remote assistance. Experts are available round the clock to make sure that you get a prompt resolution of all your major and minor Skype issues.
So, these are the assistance options available to contact Skype customer support. If next time you experience any issue with your Skype account, you can follow the information provided in this guide to get instant support from Skype customer service.